I have my android phone registered with webroot but I originally had my Motorola Xoom tablet installed with webroot but it doesnt show up on my webroot account.
I have now lost my Tablet and i believe I can lock it remotely and locate it using webroot. Can anyone help?
Solved
Lost Android device
Best answer by MikeR
Hey dogsoldier,
I'm trying to take a look on the back end to see why the tablet isn't showing up for you on your My Webroot Account.
Can you please Send me a Private Message with your email adress that you use for the online account.
Thanks TH for your suggestions!
The tablet was connected to a separate My Webroot Account and it has not checked in with the server which could be because there has not been an active 3G/4G/wifi connection.
View originalI'm trying to take a look on the back end to see why the tablet isn't showing up for you on your My Webroot Account.
Can you please Send me a Private Message with your email adress that you use for the online account.
Thanks TH for your suggestions!
The tablet was connected to a separate My Webroot Account and it has not checked in with the server which could be because there has not been an active 3G/4G/wifi connection.
+56Hello dogsoldier and Welcome to Webroot Community Forums!
A Webroot Staff member should be online soon to help you with your issue! In the mean time maybe this article may help you? https:///t5/Webroot-SecureAnywhere-for/How-to-Cause-the-Device-to-Scream/ta-p/5199
Regards,
TH
A Webroot Staff member should be online soon to help you with your issue! In the mean time maybe this article may help you? https:///t5/Webroot-SecureAnywhere-for/How-to-Cause-the-Device-to-Scream/ta-p/5199
Regards,
TH
Hey dogsoldier,
I'm trying to take a look on the back end to see why the tablet isn't showing up for you on your My Webroot Account.
Can you please Send me a Private Message with your email adress that you use for the online account.
Thanks TH for your suggestions!
The tablet was connected to a separate My Webroot Account and it has not checked in with the server which could be because there has not been an active 3G/4G/wifi connection.
I'm trying to take a look on the back end to see why the tablet isn't showing up for you on your My Webroot Account.
Can you please Send me a Private Message with your email adress that you use for the online account.
Thanks TH for your suggestions!
The tablet was connected to a separate My Webroot Account and it has not checked in with the server which could be because there has not been an active 3G/4G/wifi connection.
Mike R Social Media Manager
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