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mobile device problem

  • September 2, 2014
  • 1 reply
  • 21 views
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When I try to set up my mobile device the app tells me my account isn't working even though it works on my PC? It doesn't show up that my iphone is protected but my PC shows up. Anybody else have this problem?

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • September 3, 2014
    vicd2saint wrote: 
    When I try to set up my mobile device the app tells me my account isn't working even though it works on my PC? It doesn't show up that my iphone is protected but my PC shows up. Anybody else have this problem?
    Welcome vicd2saint to The Webroot Community Forum,:D
     
    Would you please have a look here at our Knowledge Base Article and another article here for IOS.
     
    Please get back to us if you have any further questions!
     
     
    Have a great day!
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