Hello,
as I (finally) installed and registered my mobile phone with Webroot Complete, my phone number appears scrambled on my account. My phone is from Rio de Janeiro, Brazil (as I am), so its format should be:
55 - Brazilian code
21 - Rio de Janeiro area code
and a 9 digit phone number (yes, it's that big a number).
But when I register it, and doesn't matter how much I try to edit it, it always shows the number scrambled. Something like 552 (1xx) xxx-xxxx. maybe it works for someone from Granada, but it appears to me that Webroot's page and phone registration is not prepared for foreign countries! I suggest that it recognizes the countries, and maybe ask the country before the number is entered, so the format is determined.
Thanks a lot.
Mobile phone number is scrambled on "my webroot". Need to adapt to international area codes.
+6looks like a field formatting issue that's not been set up to cope with your long phone nr format. I have it too when i key my belgian phone nr in onto some websites.
Being in the United States, I had entirely forgotten about this. I am pretty sure it was discussed something like 1 or 2 years ago here somewhere, though I doubt I can find the thread.
Hopefully this can be corrected or allowed for somehow at some point ???
Hopefully this can be corrected or allowed for somehow at some point ???
+56I don't remember if there is an issue with this one. Probably the best thing to do is contact support and they'll be able to tell you for sure if there's a fix for this.
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