- 0 Devices Protected
- 0 Devices Needing Attention
- 1 Device Infected
You are protected no problems detected
Solved
Mobile security question
+1when I look up online at my mobile security it says,
You are protected no problems detected
You are protected no problems detected
Best answer by Ssherjj
Hello @bradensz
Welcome to the Webroot Community,
Sorry to hear that you are having this issue. Please manually start a Webroot scan and then restart your device. Then go back into your online Account console and see if it corrects itself in the Cloud.
You can also try uninstalling Webroot and reinstalling to see if that will fix the Console. Make sure you write down your key-code if you decide to do this.
Otherwise you can Submit a Support Ticket or Contact Webroot Technical support directly. This is of course a free service with a Webroot Subscription.
Hope this helps?
View originalWelcome to the Webroot Community,
Sorry to hear that you are having this issue. Please manually start a Webroot scan and then restart your device. Then go back into your online Account console and see if it corrects itself in the Cloud.
You can also try uninstalling Webroot and reinstalling to see if that will fix the Console. Make sure you write down your key-code if you decide to do this.
Otherwise you can Submit a Support Ticket or Contact Webroot Technical support directly. This is of course a free service with a Webroot Subscription.
Hope this helps?
+62Hello @bradensz
Welcome to the Webroot Community,
Sorry to hear that you are having this issue. Please manually start a Webroot scan and then restart your device. Then go back into your online Account console and see if it corrects itself in the Cloud.
You can also try uninstalling Webroot and reinstalling to see if that will fix the Console. Make sure you write down your key-code if you decide to do this.
Otherwise you can Submit a Support Ticket or Contact Webroot Technical support directly. This is of course a free service with a Webroot Subscription.
Hope this helps?
Welcome to the Webroot Community,
Sorry to hear that you are having this issue. Please manually start a Webroot scan and then restart your device. Then go back into your online Account console and see if it corrects itself in the Cloud.
You can also try uninstalling Webroot and reinstalling to see if that will fix the Console. Make sure you write down your key-code if you decide to do this.
Otherwise you can Submit a Support Ticket or Contact Webroot Technical support directly. This is of course a free service with a Webroot Subscription.
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.