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my desktop console doesn't show my iPad

  • April 19, 2013
  • 4 replies
  • 40 views

I followed all the instructions to download and install the apps. They seem to be working fine on the iPad - I can log in, surf the web, etc. But when I log in to my desk top console, it only shows my PC as being protected. Under mobile devices it shows 0. I haven't even tried yet on my iPhone.

Best answer by pegas

Hello beckyp and welcome to the Webroot Community!
 
Please have a look at this knowledge base article, it can help.

4 replies

pegas
Gold VIP
  • Gold VIP
  • Answer
  • April 19, 2013
Hello beckyp and welcome to the Webroot Community!
 
Please have a look at this knowledge base article, it can help.

  • Author
  • Fresh Face
  • April 19, 2013
Thanks! I think I understand now!

shorTcircuiT
Gold VIP
  • Gold VIP
  • April 19, 2013
Thanks Pegas!  As I do not own any Apple products, I was not aware of the information in that article you linked.  I learn something new every day here!  😃

pegas
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  • Gold VIP
  • April 19, 2013
You're welcome David :D