My product code key will not take on my android device

Hi wkeithc
 
Welcome to the Community Forums.
 
This can be caused by quite a few different things, but I think in your case it is mostly likely to be the account setup and user permisions.
 
Please see this previous post from one our gurus ? on this very subject. Something in there should assist yo in resolving the issue. And if it does not then please Open a Support Ticket so that the Support Team can take a look at it for you.
 
Regards, Baldrick
 
 

Trying to get redwood SecureAnywhere on my mobile I have it on my desktop just trying to get it on my android I've downloaded an app that when it says put the product code in product key I do and it says this and era

Hi wkeithc
 
OK, well try taking a look at this KB Article that deals with login issues. 
 
Regards, Baldrick