Newest Update

Hello sblanchard and welcome to the Webroot Community!
 
Have you tried to uninstall and re-install the Mobile version?

Yes, it didn't help.

Sometimes large files on the SD card, uncleared cache and other such things cause a new install (which the upgrade may consider itself to be) can cause the mobile version to appear to be locked up. That said...this case seems a bit more than just that. You might want to file a Trouble Ticket (link below) to have it looked at a bit more closely.

I don't think this is a widespread problem with the new Mobile version as I have not seen or heard of others having the problem. It seems to be something maybe unique in your case.

@ wrote:
Until this latest update my mobile premium software worked fine. Now, it won't scan in the background, hands up while trying to scan, uses all my resources & drains my battery. I have to force end it, which defeats the purpose. Is there any way to go back to the earlier version?

If I had not read your post I would not realize there is really something wrong with the latest build. So thanks for having raised the issue.
 
- The console doesn't record correctly scans and definition updates. I have set daily scans and even though I see in WSA mobile that the scan has been run today at 7:20 it doesn't show up in the console. The same is valid for definition updates.
- Forcing updates check doesn't show the correct time and date of the last check in WSA mobile. I mean if I manually initiate the update check in the application it always showed (in the previous builds) the date and time when I did the check. Now it is stuck three days back.
 
As for your findings, it might seem that the scan duration is a little bit longer.
 
Being the power user of WSA needless to say that I tried a few reinstalls but to no avail.
 
HTC Desire S with Android 4.0.4, WSA Complete for Android 3.4.0.5655
 
I am gonna to open a support ticket with the link to this thread, sorry have not time to write it again.