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Passwords...

  • May 7, 2019
  • 9 replies
  • 242 views
Marodr23
Fresh Face
Forum|alt.badge.img+3
Webroot's community password & The Webroot's main password the same?

Best answer by Ssherjj

Hello @Marodr23 ,

Welcome to the Webroot Community,

The Webroot Forum password is different then your Online Account Console. Or it should be.

Hope this helps?
Marodr23
    Baldrick

    9 replies

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • Answer
    • May 7, 2019
    Hello @Marodr23 ,

    Welcome to the Webroot Community,

    The Webroot Forum password is different then your Online Account Console. Or it should be.

    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Jasper_The_Rasper
    TripleHelix
    LLiddell
    LLiddell
    Forum|alt.badge.img+36
    • LLiddell
    • Retired Webrooter
    • May 7, 2019
    Yeah as Sherry touched on, these are two separate logins, however there is a chance you can use identical credentials for both.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
    Marodr23
    Fresh Face
    Forum|alt.badge.img+3
    • Marodr23
    • Author
    • Fresh Face
    • May 9, 2019
    Thank you
    Marodr23
    Ssherjj
    LLiddell
    Marodr23
    Marodr23
    Fresh Face
    Forum|alt.badge.img+3
    • Marodr23
    • Author
    • Fresh Face
    • May 16, 2019
    Hello @Marodr23 ,

    Welcome to the Webroot Community,

    The Webroot Forum password is different then your Online Account Console. Or it should be.

    Hope this helps?
    It does. Thank you so much for your time!
    Marodr23
    Ssherjj
    LLiddell
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • May 17, 2019

    Hello @Marodr23 ,

    Welcome to the Webroot Community,

    The Webroot Forum password is different then your Online Account Console. Or it should be.

    Hope this helps?    It does. Thank you so much for your time!

    Your are most welcome Marodr23,

    Have a great weekend!😊
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    R
    Fresh Face
    Forum|alt.badge.img+3
    • reh
    • Fresh Face
    • February 1, 2020

    Why are the passwords different? Confusing, should be able to login to Webroot website and access everything

    Roland Hofferber
    R
    Fresh Face
    Forum|alt.badge.img+3
    • reh
    • Fresh Face
    • February 1, 2020

    Why are you scanning when I am working and locking up my files. I setup to scan after 11PM.

    Roland Hofferber
    B
    New Voice
    • bertie11
    • New Voice
    • September 8, 2021

    OK. I get that the Community password and the Console password are different but when I login in now I always get the Console coming up. I don’t want that, I want the password to get into Webroot, the one we first use. So are there three passwords then?

    At the moment I can’t get into the password which I used to install Webroot in the first place!

    K
    Forum|alt.badge.img+20
    • khumphrey
    • Retired Webrooter
    • September 8, 2021

    @bertie11 - please refrain from reviving old threads like this. If you’re having trouble getting into your Webroot account, please reach out to our support team: http://webroot.com/us/en/support/home-contact

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