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  • November 17, 2021
  • 6 replies
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Just bought upgrade from Amazon,  put in new code(on my android phone), appeared to work , but register screen says "free version, no expiration" and a banner on the bottom of the home screen says " upgrade to premiere version".  Since i paid for a 2 year subscription,  would like to not be using a " free" version 

Thanks in advance

Ron

Best answer by TripleHelix

Biscuit wrote:

Here is info on the version i have installed on my Samsung g10+, i downloaded this from the Play store

 

Hello @Biscuit that is the older version v5 you need to uninstall that version and install v6: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_GB&gl=US

 

 

 

 

It looks like this once installed and It’s builtin with a Chrome based browser!

 

 

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6 replies

TripleHelix
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  • November 17, 2021

Hello @Biscuit 

 

Where did you get the app from? Amazon or Google Play? You may need to install this newer version: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_CA&gl=US

 

Thanks,


TripleHelix
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  • November 18, 2021

@Biscuit  see here for more info on the latest version:

Media not available

 


  • Author
  • Fresh Face
  • 2 replies
  • November 18, 2021

Daniel,

The first link u sent seems to be a app that takes you to a web based safe search windows

The second link u sent, tells  all  about the new version but doesn't have anywhere to download it, here is the screenshot showing that i have a free version?

 

Deleted Screen Shot That Showed Webroot Keycode ~ PTD

Copy with keycode blocked ~ PTD

 


  • Author
  • Fresh Face
  • 2 replies
  • November 18, 2021

Here is info on the version i have installed on my Samsung g10+, i downloaded this from the Play store

 


TripleHelix
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  • Moderator
  • 9025 replies
  • Answer
  • November 18, 2021
Biscuit wrote:

Here is info on the version i have installed on my Samsung g10+, i downloaded this from the Play store

 

Hello @Biscuit that is the older version v5 you need to uninstall that version and install v6: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_GB&gl=US

 

 

 

 

It looks like this once installed and It’s builtin with a Chrome based browser!

 

 


TripleHelix
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  • Moderator
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  • November 18, 2021

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