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Renwed account but wont up date

  • December 30, 2015
  • 1 reply
  • 29 views

I renewed my mothers web root security. You can have it on 3 devises so I installed it on my home computer and my droid phone. My home computer updated and I have no expiring message there but my phone says that I only have 17 days left to renew. How do I update my phone without having to pay again.

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • December 30, 2015
Hi trekfish2003
 
Welcome to the Community Forums.
 
If you are looking for the way of forcing an update through on an Android device then please take a look at this KB Article as it may be of use to you.
 
Regards, Baldrick