Is anyone having issues with the SecureWeb Browser on your Android? I cannot get into settings when tapping in the 3 dots in right hand corner. Edited: I'm finding the User Guide for SecureWeb is not very helpful. IMO.
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SecureWeb Browser
+62Hello Webrooters,
Is anyone having issues with the SecureWeb Browser on your Android? I cannot get into settings when tapping in the 3 dots in right hand corner. Edited: I'm finding the User Guide for SecureWeb is not very helpful. IMO.
Is anyone having issues with the SecureWeb Browser on your Android? I cannot get into settings when tapping in the 3 dots in right hand corner. Edited: I'm finding the User Guide for SecureWeb is not very helpful. IMO.
Best answer by TripleHelix
Well time to contact support! 😛 https://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1053@ wrote:
I rebooted my device and now I see faint settings..they are dark and hard to see but I've got the settings now. My brightness is up all the way too. I guess you could barely see the menu in my last post.@ wrote:
@ try rebooting the phone and try again!
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
I uninstalled the mobile app months ago, when the permissions changed. Sorry I can't help, Sherry.
+62 Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Uninstall and re-install unfortunately. Its pretty quick.
+62I did that already hours ago and it still gives me that same screen when trying to open the menu/settings.@ wrote:
Uninstall and re-install unfortunately. Its pretty quick.
Thank you just the same. 😉
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
I will test on some phones and let you know what I find out.
+62Thank you! I have uninstalled it for now until there is a solution... 🙂@ wrote:
I will test on some phones and let you know what I find out.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+63
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62Hi @
It's still not working and I have a Samsung Galaxy Note 8. I'll have to dig around some and see if its something to do with my phone.
It's still not working and I have a Samsung Galaxy Note 8. I'll have to dig around some and see if its something to do with my phone.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Tested on Samsung Note 9-8.1.0 and Samsung note 5-7.0.0 and both are working I can back as far Note 2 but will have to try that later. Which OS version are you on so I can try it on that version? Oh. Just read the Note 8. But still need to know OS version. I will try it on a note 8 just need a little bit.
+63Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62 Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+63Well time to contact support! 😛 https://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1053@ wrote:
I rebooted my device and now I see faint settings..they are dark and hard to see but I've got the settings now. My brightness is up all the way too. I guess you could barely see the menu in my last post.@ wrote:
@ try rebooting the phone and try again!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62Yes I guess I'll have to do that and Submit a Support Ticket because SecureWeb still has bugs!@ wrote:
Well time to contact support! 😛 https://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1053@ wrote:
I rebooted my device and now I see faint settings..they are dark and hard to see but I've got the settings now. My brightness is up all the way too. I guess you could barely see the menu in my last post.@ wrote:
@ try rebooting the phone and try again!
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
I'm still upset that I didn't think to suggest restart phone as the first thing. Lost a lot of opportunities in life because of this exact situation. 😞
I just posted the same thing before I saw your post. I thought I was going to lose it. However, I solved my own problem which seems to be yours. You can't just quick tap it. Put your finger on it and hold it for just a quick second then everything shows up clearly.
+62Hello folks,
There is a update to the SecureWeb Browser at Google Play Store. And a nicer setup.
Thank you@TripleHelix for letting me know there was an update!
There is a update to the SecureWeb Browser at Google Play Store. And a nicer setup.
Thank you
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+63Ssherjj wrote:
Thank you
Anytime and always!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+62Finally Daniel! I am so excited now that I'm out of the dark with that Menu! 😂
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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