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SecureWeb crashes immediately when opened on my IPad with IOS 5.1.1

  • November 20, 2013
  • 1 reply
  • 36 views
W
I have a first gen IPad running IOS 5.1.1. SecureWeb crashes immediately upon opening. I have deleted it and redownloaded with the same results. I can not update the IOS because later versions are not supported on the first gen IPads. Any suggestions?

Best answer by MikeR

Thank you for the details and I apologize for the inconvenience this has caused. We are going to need mobile logs and we will need to do this through the support system. Please Open a Support Ticket with this exact post and we will take it from there. 
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    MikeR
    • MikeR
    • Retired Webrooter
    • 1455 replies
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    • November 20, 2013
    Thank you for the details and I apologize for the inconvenience this has caused. We are going to need mobile logs and we will need to do this through the support system. Please Open a Support Ticket with this exact post and we will take it from there. 
    Mike R Social Media Manager

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