Hello,
The android maintenance warning that some app is consuming too much of my S9 battery and CPU. When I opened up the maintenance warning, it show only one item and that is the SecurityAnywhere is draining my battery is a fast rate. The phone feel very warm and overheat. I have to let the phone maintenance to stop the SecurityAnywhere. However, after a day or 2, this happened again. Do anyone has any idea why this is happening and any tips to resolve this problem. I'm afraid if I let this go on, I lost the security protection and also my S9 battery might eventully burns out. Thanks
Solved
SecurityAnywhere Mobile is overloading my Samsung S9 battery and CPU
Best answer by TripleHelix
Hello and Welcome to the Webroot Community!
Can you check to make sure you have the current release of WSA Mobile installed?
Here is the latest: https://play.google.com/store/apps/details?id=com.webroot.security
Current Version5.0.1.14849 If you have the latest installed try uninstalling and reinstalling and if you issue continues then please Submit a Support Ticket and ask them to look into your issue. Thanks,
View originalCan you check to make sure you have the current release of WSA Mobile installed?
Here is the latest: https://play.google.com/store/apps/details?id=com.webroot.security
Current Version5.0.1.14849 If you have the latest installed try uninstalling and reinstalling and if you issue continues then please Submit a Support Ticket and ask them to look into your issue. Thanks,
+63Hello and Welcome to the Webroot Community!
Can you check to make sure you have the current release of WSA Mobile installed?
Here is the latest: https://play.google.com/store/apps/details?id=com.webroot.security
Current Version5.0.1.14849 If you have the latest installed try uninstalling and reinstalling and if you issue continues then please Submit a Support Ticket and ask them to look into your issue. Thanks,
Can you check to make sure you have the current release of WSA Mobile installed?
Here is the latest: https://play.google.com/store/apps/details?id=com.webroot.security
Current Version5.0.1.14849 If you have the latest installed try uninstalling and reinstalling and if you issue continues then please Submit a Support Ticket and ask them to look into your issue. Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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