So, my wife has used Webroot on her phone for a year. We liked it so much we got a 5 device subscri

My wife's single android subscription expired.  I have a 5 user keyword subscription that has 2 users left.  How do I get her android on my 5 user subscription?? Her phone only goes to a single renewal page and there is no place to put in a keyword.  I have even tried uninstalling and reinstalling and I still get the default Google Play renewal page. How do you get out of the loop??