the secure web app is installed on my ipad but the secure web tool bar does not appear
the app (version 2.0 updated Dec 10, 2015) I downloaded has no secure web tool bar and no key icon. it is difficult to follow the published instructions, What is wrong? How do I validate? How do I access passwords?
+62Hello ken909,
Yes I have just noticed that SecureWeb has been updated/changed. Does your page look like this with the green W on the right?
Once you sign in then click the Sites & Passwords to open and you will see a key to the right listing your sites and passwords. Click on that and you can see your favorites an click on lets say you have Facebook..you can open that page and it will sign you in automatically.
I would also like to ping our Moderator ? if there re any recent IOS User Guides for the new SecureWeb setup?
Click on the Green Space at the top that saids Login to Password Management. Then sign in with your email and Webroot password.
Do you see the green key off to the right of the photo below? This will open Passwords.
Hope this helps?
Yes I have just noticed that SecureWeb has been updated/changed. Does your page look like this with the green W on the right?
Once you sign in then click the Sites & Passwords to open and you will see a key to the right listing your sites and passwords. Click on that and you can see your favorites an click on lets say you have Facebook..you can open that page and it will sign you in automatically.
I would also like to ping our Moderator ? if there re any recent IOS User Guides for the new SecureWeb setup?
Click on the Green Space at the top that saids Login to Password Management. Then sign in with your email and Webroot password.
Do you see the green key off to the right of the photo below? This will open Passwords.
Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+56There's some in the works - let me see if I can get an ETA on the documentation.
+56Looks like it's already live:
http://prelive.webrootanywhere.com/content/1196/Mobile-SecureWeb-for-iOS-User-Guide-Overview
http://prelive.webrootanywhere.com/content/1196/Mobile-SecureWeb-for-iOS-User-Guide-Overview
+62Thanks Nic..I looked the other day and I was getting a blank guide..maybe my error eh?;)
+56Apparently there was an error when pushing it live. We're working on getting that fixed.
+62That's good to know because I ke[t trying this wekend and then I deleted my History and it was a no go...LOLs Again Thanks!
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.