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Uninstall errors

  • June 25, 2015
  • 1 reply
  • 22 views
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I cannot seem to uninstall. The appt doesn't seem to be hooked to my account, so cannot reset the password. Help

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • June 25, 2015
    Hello vinhaget,
     
    Welcome to the Webroot Community,
     
    Have you followed these instructions to uninstall Webroot from a Android? https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
     
    Can you tell us the exact error Webroot is giving you?
     
    Please look here at the Online Help Guide in changing your password http://live.webrootanywhere.com/content/1292/Changing-Account-Settings
     
     
    If you are still having issues  then please submit a Support Ticket free of charge with an active Webroot subscription.
     
     
    Kind Regards
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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