It used to take somewhere close to a minute and I could watch the progress bar. For the last 2 days, I have noticed that my Moto G5S plus's battery is draining in less than one day - highly unusual - and when I try scanning for malware, it finishes in less than 3 seconds. I deleted 2 apps, limited a few more apps, but the unusual behavior continues. My phone is less than 1 year old, so a battery dying like this doesn't seem right to me.
Thank you for any advise.
I have Secure Anywhere for 5.
Answer
Webroot Secure Anywhere Mobile Doesn't Seem to be Scanning
Best answer by ProTruckDriver
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
Yesterday I noticed my battery use went way up even though I wasn't doing anything different than usual, my phone was also feeling warm and the Webroot SecureAnywhere antivirus scan was not working properly. It used to take a minute or two to scan all apps but yesterday it took only 2 secs at most and wasn't showing any apps being scanned.
Samsung Galaxy S9+ Model SM-G965U
Webroot Secure Anywhere Mobile 5.5.4.36995
Samsung Galaxy S9+ Model SM-G965U
Webroot Secure Anywhere Mobile 5.5.4.36995
+63Samsung Galaxy S9+ Model SM-G965U
Webroot Secure Anywhere Mobile 5.5.4.36995
It's broken at this time! https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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HTH,
Dave.
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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