Smartphone Nokia 3.1 TA-1049 DS 2/16 Android 9 ("Android ONE" version).
After the recent Mobile update V.5.5.4.36995, the WSA "Persistent Status" icon to indicate security status randomly vanishes. Also, simultaneously, Android's bubble notification attached to the Webroot shortcut icon also disappears. I'm wondering if those indications also mean WSA has terminated and has ceased security monitoring. Those indications don't reappear until the WSA shortcut icon is tapped as if to restart the app. This issue is in addition to to all the other deleterious issues the phone has since the update as discussed in other Community topic threads and recent Play Store reviews. None of the problems manifested on my phone until the recent WSA Mobile update.
Solved
WSA Mobile "Persistent Status" icon unstable after V.5.5.4.36995 update
Best answer by TripleHelix
Hi @happy yes there are issues with the Mobile version please see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
Thanks,
View originalThanks,
+63Hi @happy yes there are issues with the Mobile version please see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080
Thanks,
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.