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Nvidia GeForce Experience Blocked

  • December 1, 2015
  • 4 replies
  • 1065 views

cannot open my GeForce Experience app,get pop-up stating possible firewall block,I did fiddle with my settings in WB yesterday, but reset back to default in advanced settings today, and still no luck.Is there a master default setting in WB.thanks Bobbym007

Best answer by BurnDaddy

Hi ?
 
Please have a look at this info;
 
There are essentially 3 key areas where this can happen/a user can override WSA.  These are essentially reached, from the main WSA panel, as follows:
 
  1. PC Security > Block/Allow Files
  2. Identity Protection > Application Protection
  3. Utilities > System Control > Control Active Processes
and once there the user usually has the options to:
 
  1. "Allow"
  2. "Protect/Monitor"
  3. "Block/Deny"
In the case of 1. Block/Allow Files
 
If an item is set to:
 
- "Allow", WSA ignores it during scans and shield actions, meaning if it's a virus that has been allowed, it can continue acting as a virus acts.  Be careful of what you allow in this area and ensure it's something you trust implicitly if you are going to change the status from Block to Allow.
 
- "Monitor", WSA will watch the item to determine if it is legitimate or related to malware.  It is not necessary to add files into this list or set files to monitor manually unless you are changing them from a Block or Allow status.  This might be useful if for example you think Webroot might have had a false positive on something and you want to check again at a later time to see if the determination has changed.  You could set it to Monitor and have Webroot check it again.
 
- "Block", then WSA will treat the items as it would detected malware.  It will not be executed, and it will not be written to your hard drive.  Detected infections are automatically set to a Block status.
 
In the case of 2. Protected Applications
 
In this case:
 
- "Allowed applications" are not secured against information-stealing malware, and also have full access to protected data on the system. Many applications unintentionally access protected screen contents or keyboard data without malicious intent when running in the background. If you trust an application that is currently marked as "Deny," you can change it to "Allow."
 
- "Protected applications" are secured against information-stealing malware, but also have full access to data on the system. By default, web browsers are assigned to the "protected" status. If desired, you might also want to add other software applications to "protected," such as financial management software. When you run a protected application, the Webroot icon in the system tray displays a padlock.
 
- "Denied applications" cannot view or capture protected data on the system, but can otherwise run normally.
 
And finally, in the case of 3. Control Active Processes
 
If a process is set to:
 
- "Allow" it means WSA allows it to run on the system. It's important to note that if an item is already allowed here, that's because Webroot knows already from seeing the file before that it's ok to allow.
 
- "Monitor" status means WSA will journal what that program is doing and keep a very close eye on it for any suspicious activity.  Basically it would treat it as if it wasn't already sure about it one way or the other, and it wants to monitor it closely until it's sure about it.
 
- "Block" means just that...WSA does not allow it to run on the system.  Be very careful about what you block in this area and ensure that anything you decide to block is a non-essential process.  Otherwise, you could be setting yourself up for a lot of grief if you block something critical.
 
Try adding the Nvidia app to "Protect" in "Protected Applications" to see if that helps.
 
Hope this info helps. Please let us know if you still need assistance, we will be happy to help.


 
bd
 

4 replies

  • Answer
  • December 1, 2015
Hi ?
 
Please have a look at this info;
 
There are essentially 3 key areas where this can happen/a user can override WSA.  These are essentially reached, from the main WSA panel, as follows:
 
  1. PC Security > Block/Allow Files
  2. Identity Protection > Application Protection
  3. Utilities > System Control > Control Active Processes
and once there the user usually has the options to:
 
  1. "Allow"
  2. "Protect/Monitor"
  3. "Block/Deny"
In the case of 1. Block/Allow Files
 
If an item is set to:
 
- "Allow", WSA ignores it during scans and shield actions, meaning if it's a virus that has been allowed, it can continue acting as a virus acts.  Be careful of what you allow in this area and ensure it's something you trust implicitly if you are going to change the status from Block to Allow.
 
- "Monitor", WSA will watch the item to determine if it is legitimate or related to malware.  It is not necessary to add files into this list or set files to monitor manually unless you are changing them from a Block or Allow status.  This might be useful if for example you think Webroot might have had a false positive on something and you want to check again at a later time to see if the determination has changed.  You could set it to Monitor and have Webroot check it again.
 
- "Block", then WSA will treat the items as it would detected malware.  It will not be executed, and it will not be written to your hard drive.  Detected infections are automatically set to a Block status.
 
In the case of 2. Protected Applications
 
In this case:
 
- "Allowed applications" are not secured against information-stealing malware, and also have full access to protected data on the system. Many applications unintentionally access protected screen contents or keyboard data without malicious intent when running in the background. If you trust an application that is currently marked as "Deny," you can change it to "Allow."
 
- "Protected applications" are secured against information-stealing malware, but also have full access to data on the system. By default, web browsers are assigned to the "protected" status. If desired, you might also want to add other software applications to "protected," such as financial management software. When you run a protected application, the Webroot icon in the system tray displays a padlock.
 
- "Denied applications" cannot view or capture protected data on the system, but can otherwise run normally.
 
And finally, in the case of 3. Control Active Processes
 
If a process is set to:
 
- "Allow" it means WSA allows it to run on the system. It's important to note that if an item is already allowed here, that's because Webroot knows already from seeing the file before that it's ok to allow.
 
- "Monitor" status means WSA will journal what that program is doing and keep a very close eye on it for any suspicious activity.  Basically it would treat it as if it wasn't already sure about it one way or the other, and it wants to monitor it closely until it's sure about it.
 
- "Block" means just that...WSA does not allow it to run on the system.  Be very careful about what you block in this area and ensure that anything you decide to block is a non-essential process.  Otherwise, you could be setting yourself up for a lot of grief if you block something critical.
 
Try adding the Nvidia app to "Protect" in "Protected Applications" to see if that helps.
 
Hope this info helps. Please let us know if you still need assistance, we will be happy to help.


 
bd
 

  • Author
  • New Voice
  • December 4, 2015
many thanks for some reasom (but not sure why) a few hours later and its up and running normally?? I did go into WSA PC security and saw nothing blocked.And protected apps and all was good also.then utilities and active processes and all good.
Regardless it is working now thanks Bobbym007

nic
Forum|alt.badge.img+56
  • Retired Webrooter
  • December 4, 2015
It was probably a false positive in our database, which has since been corrected.

  • Author
  • New Voice
  • December 22, 2015
You guys and gals are GREAT thank you all.  You guys make me feel warm and fuzzy. lol,  but really serious.