called and waited on hold and now on hold again to obtain help from a tech on security code...can a tech call me back?
thanks
Hi jmcashatt
Welcome to the Community Forums.
THe best way to communicate with the SupportTeam is to Open a Support Ticket; the ticketing system is manned (or should that be peopled) 24/7 where as the phone lines are...well...not. So you could try that as an alternative.
Out of interest I am not quite sure why you would need to be asking the Tech SupportTeam for a Security Code? If it is the one that you need to access your web console (HERE) and you are requesting it because you have forgotten it then you can reset it by clikcing on the 'Forgotten Password?' link to the right of the 'Login' button and then selecting the 'I forgot my security code' button...and then following the instructions to reset it.
Hope that helps? But if not then post back with more detail as to your issue.
Regards, Baldrick
Welcome to the Community Forums.
THe best way to communicate with the SupportTeam is to Open a Support Ticket; the ticketing system is manned (or should that be peopled) 24/7 where as the phone lines are...well...not. So you could try that as an alternative.
Out of interest I am not quite sure why you would need to be asking the Tech SupportTeam for a Security Code? If it is the one that you need to access your web console (HERE) and you are requesting it because you have forgotten it then you can reset it by clikcing on the 'Forgotten Password?' link to the right of the 'Login' button and then selecting the 'I forgot my security code' button...and then following the instructions to reset it.
Hope that helps? But if not then post back with more detail as to your issue.
Regards, Baldrick
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