What must I do to tranfer my subscription to a new computer? I don't have one yet but need to know when I get one.
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Hello Petebo,
When you get your new computer install Webroot:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
If you want to deactivate Webroot on the old computer, Uninstall Webroot then go to your Account to Deactivate:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
HTH,
Dave.;)
When you get your new computer install Webroot:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online during the install to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
- Install with the new installer, entering your Keycode when prompted to do so in the install process
- Let it finish it's install scan
- Reboot
If you want to deactivate Webroot on the old computer, Uninstall Webroot then go to your Account to Deactivate:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
HTH,
Dave.;)
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