What are HCKR or HCKU files. Good or bad?

Hello and Welcome to the Webroot Community!
 
It's just showing the registry keys fo the listed files. https://msdn.microsoft.com/en-us/library/windows/desktop/ms724946%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396 but can be used for malicious purposes. Do you have an issue or concern?
 
Thanks,
 
Daniel 😉

Webroot had picked up some kind of Octoshape thing as a threat not too long ago so I try to keep a better eye on things and my laptop has been freezing up at times and I am just trying to figure out why and if these broken registries have anything to do with it

If you would like a free Security Check please Submit a Support Ticket and ask them to check and they will let you know!
 
Thanks,
 
Daniel 😉

OK and thanks for the quick reply Daniel 🙂

You're very Welcome! Also those keys are not broken and looks normal to me.
 
Cheers,
 
Daniel 😉

The CCleaner I use says they are broken and asks if I want them fixed and I don't want to fix a bad thing if that's what they have the possibility of being? I sent a security check request to WR.
Thanks again.

That's normal as the registry sees everything you do as in downloading, installing, uninstalling and many other things but I wouldn't use anything more than CCleaner to clean the registry as more intensive registry Cleaners can do more damage than good see here from Microsoft: https://support.microsoft.com/en-us/kb/2563254
 
Thanks,
 
Daniel 😉

Great info thanks 🙂