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A scan detected a threat C:WindowsSystem32Explorer.exe and is can't resolve it completely

  • April 18, 2015
  • 1 reply
  • 24 views

I am unable to get this particular problem resolved please help.

1 reply

Petrovic
Gold VIP
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  • Gold VIP
  • April 18, 2015
Hello and Welcome to the Webroot Community Forums!
 
The best thing to do is to contact support and ask Webroot Support to take a look this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.
 
You can also send a file (possibly false positive)
http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx
or