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I am unable to get this particular problem resolved please help.
Hello and Welcome to the Webroot Community Forums!

 

The best thing to do is to contact support and ask Webroot Support to take a look this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.

 

You can also send a file (possibly false positive)

http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx

or

 



 

 



 

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