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I have added the Webroot app to IPad, but when trying to login so that it is added as a device to my existing Complete license, it says it is unable to login.  What am I doing wrong?
Subject should be adding a device.
@ wrote:

I have added the Webroot app to IPad, but when trying to login so that it is added as a device to my existing Complete license, it says it is unable to login.  What am I doing wrong?

Hi sprewitt,

 

Welcome to the Community Forum!

 

Here's an TKB article to explain Wbroot on an IOS. I also have WSAC and am using IOS as well and it doesn't show up in the Account Console but you can use Webroot Backup and SecureSync from your IOS with WSAC.

 

But are you saying you cannot sign in the Account Console? Here's is another TKB And Online Help Here.

 

Please Let us know!

 

Thanks,

 

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