Skip to main content
To Customer Support To Customer Support
After doing a RESET on my Firefox I do not have the PASSWORD MANAGER ICON in the toolbar. Also there is no WEBROOT PASSWORD MANAGER in the list of add-ons under Firfox TOOLS.  How do I get the add-on to put the icon back in the toolbar?
@ wrote:

After doing a RESET on my Firefox I do not have the PASSWORD MANAGER ICON in the toolbar. Also there is no WEBROOT PASSWORD MANAGER in the list of add-ons under Firfox TOOLS.  How do I get the add-on to put the icon back in the toolbar?

Welcome to the Community Forum,

Can you please run the toolbar fix below and let us know if yu need more assistance?

Password Management Toolbar Fix Tool For PC:

http://download.webroot.com/toolbarfix.exe



 

Thanks,

 
Thanks that worked fine. 

I am new to this forum and if I would have searched first I would have found  toolbarfix(1).exe.  Thanks again!
@ wrote:

Thanks that worked fine. 

I am new to this forum and if I would have searched first I would have found  toolbarfix(1).exe.  Thanks again!

Hello kartbuilder,

 

I'm happy to of been able to assist. All of us in the Forum are here to help others and anytime you need anything we are always ready to help!

 

Please don't be a stranger and come back and visit!:D

 

 

Salute'
I'm having the same problem as the OP. I'm careful about downloading executables, so I wanted to read the official scoop on this patch before running. I found it on the support website here:

 

http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&usertext=toolbar%20missing

 

It was a bit of a pain to figure out how to get at it, and it didn't add anything that hasn't already been copied to threads on this forum. Maybe this will save someone else the trouble of looking it up. :p
I was also concerned about this patch for a few other reasons:

 


  1. It was recommended as far back as 2012 for Firefox 9
  2. It doesn't just restore the Firefox toolbar, it messes with toolbars for Chrome and IE, too.
  3. The support page documenting the patch is undated, and doesn't say what browser or OS versions it is good for.
I ran it on Windows 7, and it worked fine for FireFox 32.0.1, Chrome 37.0.2062.120 m, and IE 10.0.15. I guess Opera and Safari aren't supported.

 

It was much easier to find help by searching here than it was on the support website. I'm not sure whether that is amusing, or not. :8

 
Hello Laura,

 

Have you tried the Toolbar fix? Run it then after reboot and let us know if that helps!

 

Password Management Toolbar Fix Tool For PC:

http://download.webroot.com/toolbarfix.exe



 

Thanks,

 

Daniel ;)

 
Hi, Daniel,

 

Argh. When I said I ran the patch, I was referring to toolbarfix.exe. Like I said, I had no problems with it, it restored the toolbar on Firefox, didn't disrupt the existing functionality on Chrome and IE, and didn't disturb my site archive.

 

I'm an ex-software engineer, and I'll never be comfortable running a patch without reading the release notes. I contributed the two earlier posts to maybe save someone else the trouble of digging for release notes and questioning the patch's suitability as I did. Anyone with habits like mine will have no trouble finding this thread. :p

 

It was cool to come in here, search for my issue, and instantly find a solution. I'm quite happy with the product, and this help forum puts it over the top.

 

Cheers,

 

Laura
That's Awesome to hear Laura come buy often we are a friendly bunch! ;)

 

Cheers,

 

Daniel 
Thanks for the invitation, Daniel.

 

I could use more help with the password manager, but it doesn't fall under this heading. I'll go start a new thread...

Reply


Terms & Conditions