I am missing the Backup & Sync app after install SecureAnywhere Complete on my Android phone. It said there would be three apps but I only have one - the main security app.
Any ideas?
Thanks,
Lynny
Backup & Sync
+62Hello Lynnymoore,
Welcome to the Webroot Community,
Could you uninstall WSAC and reinstall and have your keycode available.Hopefully this will sort out this issue for you.
Please look below for this information.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have this issue then please submit a Support Ticket free of charge with an active subscription and they will gladly look into this for you.
Would you let us know if you get this resolved or not? Thanks!
Kind Regards,
Welcome to the Webroot Community,
Could you uninstall WSAC and reinstall and have your keycode available.Hopefully this will sort out this issue for you.
Please look below for this information.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have this issue then please submit a Support Ticket free of charge with an active subscription and they will gladly look into this for you.
Would you let us know if you get this resolved or not? Thanks!
Kind Regards,
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