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Can I transfer Premium Account to new phone? HOW?

  • September 29, 2014
  • 3 replies
  • 53 views
R
I just purchased a new LG phone. I want to transfer the Premium Account from my old phone to new one but since the old phone has been wiped clean and factory reset, How do I do that?

    3 replies

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • September 29, 2014
    Hi RAG1095
     
    Welcome to the Community Forums.
     
    I am not knowledgable in the area of Android and so for that you need the services of either @ or @  Perhaps one of them could swing by to advise as to how best you should proceed.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • September 29, 2014
    Hi RAG1905,
    Welcome to the Community,
    I believe you need to sign into your online Console and
    Delete your old phone. Then reinstall Webroot Premium from the Play Store using your old keycode.
    @ would you lead him to Account Console with a link. Im on cell phone right now.
    Let us know if you have any issues!

    Best Regards
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Baldrick
    shorTcircuiT
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • September 29, 2014
    Hi Sherry
     
    Thanks for picking up the tag! Certainly, will do. :D
     
    Hi RAG1905
     
    Please use this link to get to the Web Console entry page.
     
    Regards, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    Ssherjj
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