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I just purchased a new LG phone. I want to transfer the Premium Account from my old phone to new one but since the old phone has been wiped clean and factory reset, How do I do that?
Hi RAG1095

 

Welcome to the Community Forums.

 

I am not knowledgable in the area of Android and so for that you need the services of either @ or @  Perhaps one of them could swing by to advise as to how best you should proceed.

 

Regards, Baldrick
Hi RAG1905,

Welcome to the Community,

I believe you need to sign into your online Console and

Delete your old phone. Then reinstall Webroot Premium from the Play Store using your old keycode.

@ would you lead him to Account Console with a link. Im on cell phone right now.

Let us know if you have any issues!



Best Regards
Hi Sherry

 

Thanks for picking up the tag! Certainly, will do. :D

 

Hi RAG1905

 

Please use this link to get to the Web Console entry page.

 

Regards, Baldrick

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