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I'm trying to install the hardware into my Inspiron laptop, 5030 model . I have the internet on. I install the cd, No reponse whatsoever. I see the Wedroot on my media player. It says, " disk is empty. Only used twice, I have three left.

 
Hello @,

 

Welcome to the Webroot Community Forum,

 

Sorry you are experiencing issues installing Webroot. To install Webroot on your laptop:

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?

 

Thanks,

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