can't activate secure anywhere on my mobile
I can't activate secure anywhere on my mobile using my email address, password and key code that was set up on my computer after my purchase for protection for 5 devices. It won't let me log into my account on my mobile.
+62Hellp jkw,
Welcome to the Community!
Would you try to follow theses KB articles and then you can always issue a Support Ticket if you can't get Webroot on your
device. Also it would be good if you cleared your Cache on your device then restart your phone.
EDIT Here is more help as well https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Mobile-quot-Login-Failed-The-email-or-password-you-entered-is/ta-p/5812
If you need more assistance we have alot of great Forum Volunteers to help.
Thanks,
Best Regards,
Welcome to the Community!
Would you try to follow theses KB articles and then you can always issue a Support Ticket if you can't get Webroot on your
device. Also it would be good if you cleared your Cache on your device then restart your phone.
EDIT Here is more help as well https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Mobile-quot-Login-Failed-The-email-or-password-you-entered-is/ta-p/5812
If you need more assistance we have alot of great Forum Volunteers to help.
Thanks,
Best Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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