Cannot activate Iphone on Webroot Complete.
I just purchased Webroot Complete and had no problem installin on my two PC's. Now I wish to install on an Iphone and WEbroot will not recognize my log on info. I downloaded the App from Itunes and the app appears on my home page, but when I try to open it I just get a blank page. When I go to My Account on my computer, there are no mobile deviices listed as being protected. Any recommendations since I cannot get ahold of Webroot Support on the weekend.
+62Hello bretmin,
Welcome to the Community Forum,
May I suggest you read these Knowledge Base articles here?
https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-security-area-of-the/ta-p/5195
https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-to-install-SecureWeb-and-SecureSync-on-iOS-devices/ta-p/5191
These programs SecureWeb and Backup & Sync can be downloaded from the Apple Store if you prefer.
Hope this helps and if you still have issues then please issue a Support Ticket free of charge with active subscription.
https://www.webrootanywhere.com/servicewelcome.asp
Kind Regards,
Welcome to the Community Forum,
May I suggest you read these Knowledge Base articles here?
https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-security-area-of-the/ta-p/5195
https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-to-install-SecureWeb-and-SecureSync-on-iOS-devices/ta-p/5191
These programs SecureWeb and Backup & Sync can be downloaded from the Apple Store if you prefer.
Hope this helps and if you still have issues then please issue a Support Ticket free of charge with active subscription.
https://www.webrootanywhere.com/servicewelcome.asp
Kind Regards,
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