When installing the program (8.0.4.57 http://anywhere.webrootcloudav.com/zerol/wsainstall.exe) do not change the language (when - English) default language - Russian. I wanted to install the English version, but when I select the English language is still set via the Russian version.
Screenshot
http://upyourpic.org/images/201312/i9726gmhvi.jpg
http://upyourpic.org/images/201312/h9ult97hyc.jpg
Change language
+52Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
+52Is this normal?
Submit a file
Screenshot
http://upyourpic.org/images/201312/9gus8bp58r.jpg
http://upyourpic.org/images/201312/pb1awz6rlj.jpg
http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx?FOUR=Y&CMD=P40SUBMITFILE&AGENTPROFILE=RFTCWHF&InstanceMID=475973qx54xxn0136534659187zx691zx2q6z39rzzn8np3rpp0n1746n1qx6773&LIC=FZ90BAWA0X34N22X2N34&LANG=uz&VER=17269&CSIPARTNER=7
Submit a file
Screenshot
http://upyourpic.org/images/201312/9gus8bp58r.jpg
http://upyourpic.org/images/201312/pb1awz6rlj.jpg
http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx?FOUR=Y&CMD=P40SUBMITFILE&AGENTPROFILE=RFTCWHF&InstanceMID=475973qx54xxn0136534659187zx691zx2q6z39rzzn8np3rpp0n1746n1qx6773&LIC=FZ90BAWA0X34N22X2N34&LANG=uz&VER=17269&CSIPARTNER=7
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
+56Is your Windows language set to Russian or English? I wonder if that might be over-riding the setting. I'll check with some folks here and see what I can find out.
+52Windows language - Russian
Win 8.1
http://upyourpic.org/images/201312/qner8bi7p3.jpg
On win 8 installed normally
http://upyourpic.org/images/201312/cra4oouzsf.jpg
http://upyourpic.org/images/201312/992tfq3ukf.jpg
http://upyourpic.org/images/201312/qezg4hcvbl.jpg
http://upyourpic.org/images/201312/7w5gbz5ycu.jpg
Win 8.1
http://upyourpic.org/images/201312/qner8bi7p3.jpg
On win 8 installed normally
http://upyourpic.org/images/201312/cra4oouzsf.jpg
http://upyourpic.org/images/201312/992tfq3ukf.jpg
http://upyourpic.org/images/201312/qezg4hcvbl.jpg
http://upyourpic.org/images/201312/7w5gbz5ycu.jpg
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
+52Reinstalling (standard deletion)
The problem of Russian and Japanese
http://upyourpic.org/images/201312/nrck23mdy2.jpg
The problem in the new version
Installer old version works fine
http://upyourpic.org/images/201312/gd33w9i93b.jpg
The problem of Russian and Japanese
http://upyourpic.org/images/201312/nrck23mdy2.jpg
The problem in the new version
Installer old version works fine
http://upyourpic.org/images/201312/gd33w9i93b.jpg
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
+56Go ahead and contact support on this one, so that they can troubleshoot and/or escalate if they are able to reproduce it.
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