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change login/email, add new subscription

  • October 13, 2012
  • 2 replies
  • 50 views
S
New Voice
Howdy,
 
I can't find a place to do either of these, nor a better place than this to post this.
 
I would like to change my email address and I need to add a new subscription. I suspect that it will by done by PM, so i'll await a message from an admin.
 
Thanks!

Best answer by MikeR

Hello Spidy,
 
Currently, we do not have a way to change only your login/email address, but we can start fresh with a new email and a new keycode with the new subscription!
 
Let me know if opening a support ticket solved the issue or if you would like to Send Me a Private Message with your keycodes and email address that you wish to use for the new account. 😃

    2 replies

    RetiredTripleHelix
    Gold VIP
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    I agree or contact WSA support inbox or wait till Monday and you can contact Webroot Consumer Sales and they will be happy to help you!
     
    HTH,
     
    TH
    MikeR
    • MikeR
    • Retired Webrooter
    • Answer
    • October 14, 2012
    Hello Spidy,
     
    Currently, we do not have a way to change only your login/email address, but we can start fresh with a new email and a new keycode with the new subscription!
     
    Let me know if opening a support ticket solved the issue or if you would like to Send Me a Private Message with your keycodes and email address that you wish to use for the new account. 😃
    Mike R Social Media Manager
    RetiredTripleHelix
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