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Chrome Filtering Extension...how to enable?

  • October 25, 2013
  • 5 replies
  • 240 views
I
Fresh Face
Hi
 
When I opened Chrome tonight, I had a pop up that said about enabling this extension. I did not enable it as I didn't know what it was.
 
I now see this is something I should enable but I can not see any way to actually enable this now I missed the pop up.
 
Can anyone help?
 
Thanks

    5 replies

    DeHollander
    Popular Voice
    • DeHollander
    • Popular Voice
    • October 25, 2013
    https://support.google.com/chrome/answer/187443?hl=en-GB
     
    • Click the Chrome menu [img]https://storage.googleapis.com/support-kms-prod/SNP_2696434_en_v1[/img] on the browser toolbar.
    • Select Tools.
    • Select Extensions.
    • On the Extensions page, unselect the "Enabled" checkbox for the extension you'd like to temporarily remove.
    Go back to your list of extensions at any time to re-enable disabled extensions. You may need to refresh the page in order to use extensions that you've re-enabled.
     
    I
    Fresh Face
    • ian1969uk
    • Author
    • Fresh Face
    • October 25, 2013
    Thanks, but there is no webroot extension in the extensions list.
    I
    Fresh Face
    • ian1969uk
    • Author
    • Fresh Face
    • October 26, 2013
    Hi, thanks for that...tried the uninstall/reboot/reinstall but still no extension within Chrome to enable.
     
    Guess I'll just have to wait and hope it pops up again!
    E
    • ecrihfield
    • December 4, 2013
    Has anyone figured out a solution to this yet? I made the same mistake yesterday and because chrome deletes extensions in this situation rather than disabling them I can't simply re-enable it. Is there anywa way to just download the extension installation or have webroot try to instlal it again?
    shorTcircuiT
    Gold VIP
    • shorTcircuiT
    • Gold VIP
    • December 4, 2013
    Hello ecrihfield and welcome to the Webroot Community!
     
    It seems to be a problem within the Chrome platform itself.  Recently, I manually removed WSA as well as all extentions from IE 10, Firefox and Chrome.
     
    After a reboot, I reinstalled WSA.  The extensions happily reinstalled into IE and Firefox, but nothing I did could get Chrome to realize that it needs the extension as well.
     
    After much ado, I tried the simple solution: uninstall Chrome, reboot, reinstall Chrome.  Fixed.
     
    Give it a try and let us know if it works!
    RetiredTripleHelix
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