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Daemon tools lite installer throws 'threat detected", is it dangerous?

  • July 24, 2014
  • 9 replies
  • 1379 views
D
Fresh Face
I'm getting a warning about malware group W32.LocalInfect.1 from dtsetuphelper.ese. I downloaded from daemon tools website daemon-tools.cc

Best answer by Rakanisheu Retired

This is a false postive and not dangerous, it shouldnt be detected and I am working on it right now.You may un-quarantine and restore the file that was quarantined by the Webroot SecureAnywhere software if you have not already done so. To restore the file:

1. Open on the cog icon next to PC Security.
2. Click the Quarantine tab.
3. Click the check box next to the filename, then click Restore.
 
c:programs and settingsadmindtsetuphelper.exe
 
[I dont have the exact path from your PC but the file name will be same]
 
Now that this change is in effect, we request that you run another scan of your computer (click "Scan My Computer" on the main overview window).  If the same detection occurs, please let us know immediately.
 
Thanks!
 
 

    9 replies

    Rakanisheu Retired
    Last time I ran Daemon tools it contained loads of junkware with it. Let me check it again.
    Rakanisheu Retired
    This is a false postive and not dangerous, it shouldnt be detected and I am working on it right now.You may un-quarantine and restore the file that was quarantined by the Webroot SecureAnywhere software if you have not already done so. To restore the file:

    1. Open on the cog icon next to PC Security.
    2. Click the Quarantine tab.
    3. Click the check box next to the filename, then click Restore.
     
    c:programs and settingsadmindtsetuphelper.exe
     
    [I dont have the exact path from your PC but the file name will be same]
     
    Now that this change is in effect, we request that you run another scan of your computer (click "Scan My Computer" on the main overview window).  If the same detection occurs, please let us know immediately.
     
    Thanks!
     
     
    RetiredTripleHelix
    Ssherjj
    nic
    D
    Fresh Face
    • dbh369
    • Author
    • Fresh Face
    • July 24, 2014
    Thanks, dequarantined and ran 'scan my computer' which is obviously not a deep scan, but no threats were found, it was clean.
     
    Thanks
    Dave
    nic
    Nirouku
    • NiroukuOpenText Employee
    • OpenText Employee
    • July 25, 2014
    Hello DBH369,
     
    The deep scan is the defualt scan that is set for Webroot SecureAnywhere. So if you ran a scan then you are taken care of. Thanks for bringing this false positive to our attention.
     
    Thanks,
    John A.
    Webroot Frontline Engineer
    Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Buddha
    nic
    R
    Bronze VIP
    • regnor
    • Bronze VIP
    • July 25, 2014
    It's a bit offtopic but what does the term "localinfect" stand for?
    I'm just curious as it doesn't look like a malware familiy name.
    -Webroot Endpoint Protection user-
    R
    Community Leader
    • Retired013118
    • Community Leader
    • July 26, 2014
    Hello https:///t5/user/viewprofilepage/user-id/27104dbh369, welcome to the community!
     
    Glad to see you got things taken care of.
     
    Come back often and share your experiences !
     
    Beth
    Rakanisheu Retired
    Local infect can mean a number of things, possible file infector or the user has manually blocked a file so its a local determination.
    RetiredTripleHelix
    B
    • brianb
    • July 20, 2015
    I have a similar issue and found this post from a year ago.  I use Daemon Tools Lite.  Webroot just started detecting dtshellhlp.exe as a threat.  I've had them both installed for a while, so I'm not sure what changed or why it's detecting it just in the last few days.  I assume as in this post, it's safe to keep the file?
    Nirouku
    • NiroukuOpenText Employee
    • OpenText Employee
    • July 20, 2015
    Hello @,
     
    We would like you to go to our support page and start a ticket so we can track this better.
     
    To access our ticketing system please click here.
     
    Thanks,
    John M.
    Advanced Malware Removal Engineer
    Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Buddha
    Ssherjj
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