Skip to main content

did not get web root id when I purchased laptop

  • March 2, 2015
  • 2 replies
  • 43 views

I do not have an ID o serial number for the Webroot installed

2 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • March 2, 2015
Hello @ 
 
Welcome to the Community Forum,
 
May I ask who you purchased your laptop from, Best Buy?
EDITED
 
Your keycode woud be on the Box if you purchased from Best Buy,
 
You don't need a serial number just your keycode to create an account.
 
 
Regards,

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • March 2, 2015
Hello Karlchen,
 
Have you created an online Account Console? To create one please look here
 
Your ID is your email address.
 
Look here for your Account details http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11a_ViewingAccount.htm
 
 
Let us know if this isn't want you wanted to know and we can help you further.
 
 
Kind Regards