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dont have right click scan

  • September 29, 2012
  • 1 reply
  • 30 views

is it a bug? why i cant see webroot right click scan even i already tick the right click scan in the setting.

Best answer by browell

Hi there and welcome to the community.
 
 I've seen this a few times and although I don't know the root cause,  it could just be that you need to reboot your PC in order for the shell to get the new Webroot settings.  I've also seen this resolved by uninstalling and reinstalling SecureAnywhere.  
 
 

1 reply

browell
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  • OpenText Employee
  • Answer
  • September 29, 2012
Hi there and welcome to the community.
 
 I've seen this a few times and although I don't know the root cause,  it could just be that you need to reboot your PC in order for the shell to get the new Webroot settings.  I've also seen this resolved by uninstalling and reinstalling SecureAnywhere.