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Hiya,

 

Im new to webroot, I've been tying to back up and sync my computer. Having type my correct email and password in, once it's backing up and reached to 99%, it's then says username and password invalid. I don't know what Im doing wrong. Please help.

 

Thank you

 

Germaine
Hello and Welcome to the Webroot Community Forums!

 

The best thing to do is to contact support and ask Webroot Support to take a look this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.

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