:@WEB ROOT TECH TRY TO HELP BUT I STILL HAVE THE PROBLEM CAN LOGON TO MY CONTROL CONSOLE.
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Hello senses!
What was the method of contact with Webroot Support? I am pretty sure there are ways of resetting an Account or allowing the creation of a new one in the event an existing Account is corrupted.
What was the method of contact with Webroot Support? I am pretty sure there are ways of resetting an Account or allowing the creation of a new one in the event an existing Account is corrupted.
Hi sense
Welcome to the Community Forums...:D
David is quite right in saying that there are mechanisms to deal with what appears to be the issue here.
Question; when you say "MY CONTROL CONSOLE" are you referring to the WSA app on your system or the Web Console/My Account that one accesses via a browser...not clear where the issue resides. Please clarify so that we can try to help you further.
Many thanks in anticipation.
Regards
Baldrick
Welcome to the Community Forums...:D
David is quite right in saying that there are mechanisms to deal with what appears to be the issue here.
Question; when you say "MY CONTROL CONSOLE" are you referring to the WSA app on your system or the Web Console/My Account that one accesses via a browser...not clear where the issue resides. Please clarify so that we can try to help you further.
Many thanks in anticipation.
Regards
Baldrick
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