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sorry if this is in the wrong section, ibelieve wsa is flagging a website that it says is malicious but i believe its safe,is there a way to submitt this to webroot?i scanned with some online url scanners and came up safe.my son uses this site so i would like to be sure.

 

www.clubpenguininsidersDOTcom
Hi Brihy1, 

 

The best way to submit a possible false positive is to Submit a Trouble Ticket

 

 
thanks DavidP,i submitted it into support.
just to let ya know support got back to me 20 min later(thats some lightning fast support)and the false positive was fixed.
Great to hear it's the best way to get anything falsely detected or not detected! ;)

 

TH
This is always the best route for false positives or blacklisting/whitelisting - especially on the weekends. During the week, some moderators can also personally investigate and our threat team even answers within the thread!

 

Thanks for the support system reference, David. 😃
@brithy1 Great to see the fp got fixed so rapidly. 🙂
@ wrote:

just to let ya know support got back to me 20 min later(thats some lightning fast support)and the false positive was fixed.

 I dare you to find any other security company that can top that!
@cohbraz

I bet I'll lose if I dare.;) Webroot support is the best.:)

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