Hi,
it seems that files overs 100MB are not saved by the Cloud backup feature. Is this normal ? The not-saved files have a little grey dot on their icon when I use Windows Explorer to see them.
Thanks.
Answer
File size limit for Webroot Cloud Storage
Best answer by Baldrick
Hi MerleOne
Welcome to the Community Forums.
That is true...by defau,t becuase of a setting found under Advanced Settings. Clickon the Advanced Settings button in top right hand corner or the main panel, and then click on the Backup & Sync tab ()right at the bottom of the list of tabs on the left hand side), and on the page dispayed you will see a setting option labelled 'Do not upload files larger than' which is set to 100MB by default.
Chnage it to the size you want and then click on the Save button at the bottom of the page, enter the CAPTCHA code requested and you should then find that you new set max size applies.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
That is true...by defau,t becuase of a setting found under Advanced Settings. Clickon the Advanced Settings button in top right hand corner or the main panel, and then click on the Backup & Sync tab ()right at the bottom of the list of tabs on the left hand side), and on the page dispayed you will see a setting option labelled 'Do not upload files larger than' which is set to 100MB by default.
Chnage it to the size you want and then click on the Save button at the bottom of the page, enter the CAPTCHA code requested and you should then find that you new set max size applies.
Hope that helps?
Regards, Baldrick
Hi MerleOne
Welcome to the Community Forums.
That is true...by defau,t becuase of a setting found under Advanced Settings. Clickon the Advanced Settings button in top right hand corner or the main panel, and then click on the Backup & Sync tab ()right at the bottom of the list of tabs on the left hand side), and on the page dispayed you will see a setting option labelled 'Do not upload files larger than' which is set to 100MB by default.
Chnage it to the size you want and then click on the Save button at the bottom of the page, enter the CAPTCHA code requested and you should then find that you new set max size applies.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
That is true...by defau,t becuase of a setting found under Advanced Settings. Clickon the Advanced Settings button in top right hand corner or the main panel, and then click on the Backup & Sync tab ()right at the bottom of the list of tabs on the left hand side), and on the page dispayed you will see a setting option labelled 'Do not upload files larger than' which is set to 100MB by default.
Chnage it to the size you want and then click on the Save button at the bottom of the page, enter the CAPTCHA code requested and you should then find that you new set max size applies.
Hope that helps?
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Hi MerleOne
Thanks for posting back and letting us know. You are most welcome & glad that you are sorted.
Do swing by and letus know if you have any further questions, or just swing by for some friendship and fun...there is plenty of that to be had in this here Community. ;)
Have a great weekend.
Regards, Baldrick
Thanks for posting back and letting us know. You are most welcome & glad that you are sorted.
Do swing by and letus know if you have any further questions, or just swing by for some friendship and fun...there is plenty of that to be had in this here Community. ;)
Have a great weekend.
Regards, Baldrick
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