Hello GaviO,

 

Welcome to the Webroot Community,

 

If I uderstand you correctly are you referring to Backup & Sync? EDIT Or are you asking about updates for Webroot in the cloud?

 

Please look here at the PC User Guide HERE  and Here for Synchronizining Files Here

 

You can look at Checking status of Backup & Sync Here

 

Also if you are having troubles then it's best to submit a Support Ticket free of charge with an active subscription.

 

Hope this helps,

 

Kind Regards,

 

 

 

 

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