get cloud to to update
cloud has old files doesn't update
+62Hello GaviO,
Welcome to the Webroot Community,
If I uderstand you correctly are you referring to Backup & Sync? EDIT Or are you asking about updates for Webroot in the cloud?
Please look here at the PC User Guide HERE and Here for Synchronizining Files Here
You can look at Checking status of Backup & Sync Here
Also if you are having troubles then it's best to submit a Support Ticket free of charge with an active subscription.
Hope this helps,
Kind Regards,
Welcome to the Webroot Community,
If I uderstand you correctly are you referring to Backup & Sync? EDIT Or are you asking about updates for Webroot in the cloud?
Please look here at the PC User Guide HERE and Here for Synchronizining Files Here
You can look at Checking status of Backup & Sync Here
Also if you are having troubles then it's best to submit a Support Ticket free of charge with an active subscription.
Hope this helps,
Kind Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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