hello all ,
I hope some one can help . I had to reinstall my whole computer & now I cannot find a place to download the webroot tool bar again. Does anyone know where to go for it ?? please help . I think if I can get that back I will be able to get into the console , which is the other item I am having trouble with . Every time I sign into my webroot secure anywhere it just logs me out.
thanks for any words or links of wisdom .
[email removed by Admin for security]
Answer
having trouble getting ito my account
Best answer by JimM
It looks like registration was never completed. Please go to my.webrootanywhere.com and choose to Sign Up Now instead of trying to sign in. Once you complete registration, you should be able to get into the console. Once you're in the console, click your email address at the top right and choose "Downloads." The next page that appears will have a download link on it.
Please let us know if you're still having any trouble registering.
Please let us know if you're still having any trouble registering.
+4Hey Sarah,
Sorry for the trouble! One of our Community Support team members will take a look at your account and get back to you within 12 hours.
Sorry for the trouble! One of our Community Support team members will take a look at your account and get back to you within 12 hours.
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It looks like registration was never completed. Please go to my.webrootanywhere.com and choose to Sign Up Now instead of trying to sign in. Once you complete registration, you should be able to get into the console. Once you're in the console, click your email address at the top right and choose "Downloads." The next page that appears will have a download link on it.
Please let us know if you're still having any trouble registering.
Please let us know if you're still having any trouble registering.
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