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I recently changed to AT&T service and have lost access to my Hotmail.com account. How can I recover the proper credentials and get back into my mail account? I also recently added AVG (trial offer) and cannot get rid of it...can you help? I am using ~ snip Removed email address for security reasons snip ~ for the time being. I am at my wits end.

Thanks for any assistance you can give,

Patty Holly
Hello and Welcome to the Webroot Community!

 

Do you have Webroot SecureAnywhere installed on your Computer? Have a look here and contact them directly: http://windows.microsoft.com/en-US/windows-live/id-support or http://support.microsoft.com/contactus?PID=17405&TID=100110415&STID=100110416&ln=en-us

 

Thanks,

 

Daniel 😉

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