Hello rickyhj,

 

Welcome to the Community Forum,

 

Please have a look here at the PC User Guide about Backup & Sync.

 

To be honest I believe there can be one reason that I know of why a synchronized folder does not seem to synchronize as expected., it may occur that files or directory changes cannot be made for a period of time because they are used by another application or process..

 

I have Backup & Sync and my time or dates are different then the backup file listed in some of my folders in the online Account Console with dates that these files were created and modified. Within the Webroot Cloud.

 

Maybe @ can add some warranted information here?

 

 

 

Hope this helps,

 

Kind Regards,

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