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How do I access Webroot on my laptop?

  • April 28, 2015
  • 1 reply
  • 91 views

How do I access Webroot on my laptop. It only shows for a couple of seconds during startup and I can't access after that.

1 reply

Ssherjj
Moderator
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  • Moderator
  • April 28, 2015
Hello dixton,
 
Welcome to the Community Forum,
 
Can you please do a clean reinstall of WSA and Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
Thanks,