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How do I delete PCs from my account before updating?

  • July 19, 2015
  • 1 reply
  • 21 views

I have 30 days to renew my account but I do not want to continue paying for some PCs on my account.  How do I remove them?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • July 19, 2015
Hi mymy
 
You need to deactivate the PCs concerned via your web console (here).  Please see this KB Article for the details of doing so.
 
But I should point out that when you renew you renew not for one of the packages available; usual 1 PC, 3 PCs or 5PCs.  If you buy a 3 PC subscription you pay for 3 PCs even if you have only 1 or 2 registered, etc.
 
Regards, Baldrick