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I have 30 days to renew my account but I do not want to continue paying for some PCs on my account.  How do I remove them?
Hi mymy

 

You need to deactivate the PCs concerned via your web console (here).  Please see this KB Article for the details of doing so.

 

But I should point out that when you renew you renew not for one of the packages available; usual 1 PC, 3 PCs or 5PCs.  If you buy a 3 PC subscription you pay for 3 PCs even if you have only 1 or 2 registered, etc.

 

Regards, Baldrick

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