@ wrote:

can anybody help me get my lil password manager icon that is in my toolbar when i first downloaded the softwear. its now deleted on accident.

Hi @ try running this tool and see if it fixes it for you.

Just choose which one you need, either the PC or a Mac.

 

This one is for a PC

http://download.webroot.com/toolbarfix.exe

And this one is for a Mac

http://anywhere.webrootcloudav.com/zerol/pkgosxlp.dmg

 

If these do not work, let us know.

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I bought Webroot complete.  Tried to setup up my password section for auto fill in.  Says I can not use this until I get toolbar extension.  Can not find download for toolbar extension anywhere on site.  Webroot Icon on my Internet Explorer does NOTHING when clicked.  This seems overly complicated to say the least.  I bought/downloaded Webroot Complete.  Successfully set up my account.  Now I have to ask where I can download and install this "toolbar extension" from since site brings up nothing and the webroot icon on IE does nothing.  Please advise.

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In my reply above there are 2 links for the Password Manager Toolbar, have you tried the one suitable for you machine?

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Yes Sir I did run the program, but it keeps saying browser open, when I click ok to close browser the program disapears with the browser.

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@,

 

We apologize for the issue you are describing.

 

Have you tried to end the internet explorer process before running the utility?

 

If so, and its still not allowing you to reinstall we would advise contacting our support team at this point.

 

They can remote right into the system, see why it is not working and resolve it for you free of charge.

 

Support Number: 1-866-612-4227

Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

 

Please let me know if there is anything further I can do to assist.

 

Best Regards,

 

James G.

Webroot Community Support Team

 

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