Hello and Welcome to the Webroot Community!

 

What you are seeing and describing is what we on the Community refer to as a PUA. (Potentially Unwanted Application)These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.

 

WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.

 

The best thing to do is to submit a Trouble Ticket and ask Webroot Support to take a look and remove these for you.  There is NO CHARGE for this for valid WSA license holder.

 

Also, we have had a lot of discussion regarding these recently, and I have posted an Idea for Webroot to consider asking them to increase PUA detection.  The more  users that need help removing a particular PUA the more likely and faster that PUA will be added to detection.

 

I hope this helps!

 

Daniel ;)

 

EDIT:

 

Windows Vista, Windows 7 and Windows 8.1

 

1. Open Start Menu

2. Go to Control Panel

3. Programs & Features

4. Click Uninstall a program

5. Select Iminent and IMinent Toolbar

6. Remove it.





Windows XP





1. Open Start Menu.

2. Go to Control Panel

3. Add or Remove Programs.

3. Select Iminent and IMinent Toolbar

4. Remove it.



How to remove Iminent Toolbar from browser

 

For Internet Explorer





1. Press Alt+X

2. Go to Manage add-ons.

3. Remove IMinent Toolbar from Extensions.

4. Exit Add-ons menu

5. Press Alt+X again.

6. Go to Internet Options.

7. Under General tab delete search.iminent.com next to Home page section.

8. Enter a home page address you like and click OK and exit the menu.

9. Press Alt+X and Go back to Manage add-ons.

10. Remove search.iminent.com from the Search Providers list.





For Mozilla Firefox





1. Press Ctrl+Shift+A.

2. Disable and remove Iminent and IMinent toolbar from the Extensions list.

3. Close the tab.

4. Click Firefox button and go to Options.

5. Under General tab, delete search.iminent.com.

6. Enter a home page address you like and save changes. Exit the menu.

7. Click the search bar at the top right corner and press F4.

8. Select Manage search engines...

9. Remove search.iminent.com from the list and save changes.





Google Chrome

1. Press Alt+F

2. Go to Tools --> Extensions.

3. Remove Iminent from the extensions list.

4. Click Settings right below Extensions and press Set pages under "On startup".

5. Remove search.iminent.com from the list.

6. Enter the domain name you like and click OK.

7. Back in Settings, click Manage search engines... under Search.

8. Remove search.iminent.com from the search engine list.

9. Enter the default search engine address you prefer and save changes

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