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How do I setup SecureAnywhere to allow my VPN service to start?

  • November 24, 2014
  • 2 replies
  • 153 views

Dear Community!
 
How do I setup SecureAnywhere to allow my VPN service to start? I have installed VyprVPN, which should start its service when the computer starts Windows. However, SecureAnywhere is preventing itto start. If I disable SecureAnywhere, I can start the service, then start SecureAnywhere and the VPN service keeps running.
 
Any help is highly appreciated

Best answer by DanP

Hello @ 
 
We have updated our whitelists for VyprVPN which should solve the issue.
 
Thanks,
 
-Dan

2 replies

Dermot7
Gold VIP
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  • Gold VIP
  • November 24, 2014
Hello george66, and Welcome to the Webroot Community.
 
Can you please check if the VPN application is being blocked in any of these places: What is the difference between "Detection Configur... - Webroot Community
 
And possibly some files may need whitelisting via Support: Submit a Support Ticket
You can see on a scan log if you have many [u] Unknown files.
 
Hope this helps, and let us know if you have any questions.
 

DanP
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  • OpenText Employee
  • Answer
  • November 24, 2014
Hello @ 
 
We have updated our whitelists for VyprVPN which should solve the issue.
 
Thanks,
 
-Dan